We built this for DispatchHealth
This isn't a slide deck. It's a working AI agent that handles care requests, insurance verification, lab result follow-ups, emergency redirects, post-visit questions, and COPD flare-up triage -- using DispatchHealth's services, terminology, and patient experience. Try it.
Try the Chat Agent
Ask about requesting a home visit, what conditions are treated, insurance costs, lab results from a recent visit, or anything a DispatchHealth patient might need.
In production, the widget's appearance and behavior are fully customizable to match your brand.
Try the Voice Agent
Same AI, same knowledge -- just over the phone. Call to experience what your patients would hear.
+1 (385) 263-5902US number • Available 24/7
In production, voice connects to a number of your choice with custom hold music and routing.
What Lorikeet Can Deliver for DispatchHealth
Built around real patient scenarios -- care requests, insurance verification, emergency redirects, post-visit follow-up, and the reassuring experience patients need when they're sick at home.
Care requests
Walk patients through requesting a home visit, explain what conditions are treated, share response times, and help them understand the process from request to treatment.
Insurance & cost
Verify coverage, share copay amounts, explain the billing process, and reassure patients that nothing is paid upfront. Cheaper than the ER, delivered to your door.
Emergency redirect
Recognizes life-threatening symptoms (chest pain, stroke, severe bleeding) and immediately directs patients to call 911. Safety over convenience, every time.
Post-visit follow-up
Lab result status, prescription details, discharge instructions, and what to do if symptoms worsen. Account-specific data from their actual visit history.
Condition triage
Help patients understand whether their condition is right for DispatchHealth -- from COPD flare-ups to UTIs to lacerations -- without diagnosing over chat.
Voice and chat
Same reassuring agent across phone and chat. Patients get clear, warm guidance whether they're calling or messaging -- especially important when they're unwell.
From Demo to Production
This demo was built from public information. Here's what happens when you plug in real systems.
Connect your systems
Integrate with DispatchHealth's patient database, scheduling engine, insurance verification, lab tracking, and clinical records.
Refine the workflows
Adjust triage logic, emergency redirects, insurance verification flows, and post-visit follow-up protocols to match your SOPs.
Test with simulations
Run hundreds of simulated patient conversations to validate accuracy and safety before going live.
Go live
Deploy across chat, voice, and SMS. Monitor quality scores and iterate in real time.
Ready to explore?
This sandbox is yours. Log in to see the workflows, knowledge base, and guardrails behind this demo -- or connect with our team to talk production.